Free Website Templates

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How to Buy Items

TemplatesWork makes it very easy for the buyer to obtain a template that is suitable for their projects. Initially the buyer has to enter a search query with the relevant details of the project specifications. These can be as brief as is appropriate or they might be widened accordingly. These are some of the steps that can be used to buy items:

  • The buyer can do a general review of the website to see how the templates are arranged. This might give them the idea of what types of templates are usable. This initial search will give you ideas on the types of provision that are in place for the product that you are planning to sell. It can be the beginning of the search query for a specific template from the TemplatesWork. There is always new work on the website and it is worthwhile to do a quick check on the availability before going to the specific template.
  • The buyer can do a specific query on the search engine in line with the specification that has been provided for the project. That will bring up certain results which they can use according to the specifications. There is no obligation to purchase any item until the buyer has completed the shopping basket form and made the payment. Searches may be stored in the cookie files but can be deleted at the discretion of the buyer.
  • Once a selection has been made on the TemplatesWork, the buyer can go to the shopping cart to complete the purchase. There are many payment methods including PayPal. In the future this will be expanded to include online money payment systems and credit cards. If there is a problem then the buyer should contact the customer service team on the Templates Work contact form and they will be happy to help.
  • There is no need to register when you make the purchase on the website. The download details will be sent direct to their given email. If you register on templateswork, you can download the templates anytime by login into the My Account
Items Support

The TemplatesWork provides support to our buyers when they are trying to make use of the templates that have been obtained from our website. Our team of experts will help buyers to communicate with the author of the template for needed support. We also deal with general inquiries about the possible application implications of the template that has been bought.

  • The support can be given via email or direct contact on the phone. Our teams are ready to field any queries concerning the templates on the website. There might be a delay as we try to contact the author but you will be given an acknowledgement note to confirm receipt of the query
  • We deal with all inquiries at the earliest opportunity and you will have a customer service representative from the Templates Work to give you specific guidance if something has gone wrong with the template
  • It is important to ensure that you discuss any queries with the team before changing the template because that might invalidate any prior agreements on defective work. The templates are sold as non returnable intellectual property and making modifications cannot oblige the Templates Work in any way.
  • There is a facility to communicate with the author of the template through the customer service team. They will not provide their personal email but there will be a contact form which can be used to reach them. Efforts will be made to respond to queries at the earliest opportunity.
  • The team on the Templates Work will keep you updated on the progress of your query right up to the point when it is completely resolved. If you are unhappy about any aspect of the support for the buyers then you can write to the customer services manager.
  • In the future there will be a blog and forum that runs with the Templates Work website. This will give our customers the possibility of discussing any issues that they have with the provision of the templates.
  • There is a contact us form that can be used by the buyers to make proposals for improving the service for everyone. All reasonable suggestions are welcome in the team.